Biaggi's Ristorante Italiano offers delicious food and superior service with the help of HME Wireless' restaurant paging systems
Biaggi’s co-founders, Todd Hovenden, John McDonnell and Peter Schonman all share a simple mission: “To serve authentic, freshly prepared Italian cuisine in a warm and friendly environment with outstanding service and affordable prices.” After only nine months of collaboration among the three, they opened their first restaurant in March of 1999 in Bloomington, Illinois with construction of the second location in Champaign, Illinois underway.
Because of Biaggi’s ever growing popularity and expansion—with the aid of their delicious Italian menu and excellent customer service, the need for decreasing customer wait times became evident. Jamie Trainis, the managing partner in Champaigne, IL mentioned that after using restaurant pagers for 10 years, he was referred by another store manager to HME Wireless. “HME was highly recommended not only for the quality of their products but for their customer service as well,” Trainis said. “By using HME Wireless restaurant pagers, our guests have a shorter wait time. The system helps create a more personal experience because the guest knows that as soon as a table is ready, they will be paged and quickly seated.”
Biaggi’s now operates in twenty-two different locations in twelve states nationwide. Biaggi’s has been honored and has received many awards over the past 12 years. Most recently they received top honors among Italian Restaurant Chains in a national survey published by Consumer Reports in the July 2009 issue. They continue to operate as a privately held restaurant company, building a broad base of loyal guests by offering a variety of opportunities to enjoy the Biaggi’s experience.
Biaggi’s menu is chef-driven, featuring an extensive selection of house-made and imported pastas, soups & salads, pizza, seafood, steaks, and desserts. In addition to their regular menu, each location offers a selection of featured Chef Specials, a full Kids Menu and a Gluten-Free Menu for guests with dietary restrictions.
“HME Wireless is so excited to hear that our restaurant paging systems are making things easier for Biaggi’s. We are looking forward to meeting all of their wireless needs in the future.” said Russ Ford, Vice President of HME Wireless.
For more information on restaurant paging systems from HME Wireless, call (866) 611-4202 or visit www.hmewireless.com.
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