Northside Hospital of Atlanta, GA, adds QuietCall IQ medical paging from HME Wireless to keep pace with area's busiest surgical center
When your surgery center performs up to 70 procedures a day—more than any other community hospital in all of Georgia—keeping in contact with concerned family members is of the utmost importance. It’s also especially important if you want to maintain your ranking as the number-one outpatient surgical center in the Atlanta market.
That’s why Northside Hospital has upgraded its medical paging system with QuietCall IQ pagers from HME Wireless. A hospital pager that now vibrates as well as sounds is a quick, easy way for staff to update family members on the status of loved ones.
So far, the upgrade has been a resounding success.
“The pagers have been working great,” said Pam Basil, Operations Coordinator, Northside Hospital Surgical Services. “It gives family members more comfort and peace of mind that they can be easily contacted, and makes things easier for the staff.”
Basil was familiar with HMEW from its existing hospital paging system, so when it was time for an upgrade, the choice was easy.
“We had such good relations with the company already, it was a given,” said Basil. “David (Northside’s rep) was great in assisting me with the system.”
When asked if she would recommend medical paging from HME Wireless to similar hospitals, Basil answered with a resounding, “Yes.” In fact, she’s already considering QuietCall IQ pagers for Northside’s Breast Care Center.
Northside Hospital was ranked number one for “Most Preferred Outpatient Surgery, 2010”, by National Research Corporation’s Healthcare Market Guide.And if that’s not impressive enough, Northside has also been named Atlanta’s “most preferred hospital for overall healthcare services” for 14 consecutive years!
Maintaining that level of excellence is not easy, and HME Wireless is proud to provide medical paging services that help Northside Hospital improve efficiency and, ultimately, deliver greater service and satisfaction to patients and their families. “If you live in Atlanta, Northside Hospital is THE name you know for excellence in hospital care,” said Russ Ford, Vice President of HME Wireless. “I have a great deal of firsthand knowledge since my daughter Grace was born at 26 weeks and spent nearly 3 months in the NICU there. They had many choices when it came to choosing a communications partner, we are profoundly happy that more than 10 years ago they chose HME Wireless as there partner and that partnership is still strong today.”
Pam Basil couldn’t agree more: “HME Wireless has been great, extremely helpful.”
For more information on medical paging and complete on-site paging solutions from HME Wireless, call (866) 611-4202 or visit www.hmewireless.com..
